Maintenance

GW Net-Working's Proactive maintenance service has been proven over a period of time to improve system stability and reliability.

This is achieved by ensuring:

• Systems run only the software and services required to perform their business function
• Software is patched with appropriate developer fixes
• Network resources are only available to authorised users
• File and data integrity is maintained
• Anti-virus protection is comprehensive and up to date
• Backup & disaster recovery strategies are effective
• Network connections are appropriately secured

Proactive maintenance sessions conclude with a report detailing the status of each system & service, details of changes made and details of developments or improvements that should be considered.

As the time required to undertake proactive maintenance will vary depending upon the number and usage of systems, maintenance and support contracts can be tailored to suit individual environments and budgets.

Proactive maintenance is provided as a remote or on-site service, as appropriate, in accordance with a pre-arranged schedule.